Who RAQS is for — and where it helps

One engine, four different verticals

There is a single technical foundation under RAQS: it crawls your site, chunks your content, embeds it with Azure and stores it in pgvector; at query time it runs a hybrid search (semantic vector + keyword + RRF fusion + relevance threshold) and produces an answer only from your content. This architecture is vertical-agnostic — what changes is the nature of the content and the job expected of the assistant.

On an online store the job is to find products, confirm stock and price, and guide to the cart. On a support site the same engine produces step-by-step answers from your FAQ and docs. On an education platform it explains course content and ties a student's question back to its source. On a corporate intranet it gathers scattered documents into one voice interface. One install, one dashboard; four distinct values.

E-commerce — a voice product advisor

In online stores, visitors usually know what they want but not where it is. RAQS closes that gap: a question like 'do you have waterproof winter boots, and how much?' is answered straight from the schema.org JSON-LD on your product pages (name, brand, price, stock, category). With agent actions, saying 'show me this' takes the visitor to the right product page and can even trigger steps like add-to-cart — while sensitive operations such as payment require user confirmation.

The result is a voice sales assistant that cuts cart abandonment and lifts conversion. See the details on the e-commerce page: /en/use-cases/ecommerce.

Customer support — 24/7 first-line help

Support teams spend much of their time on repetitive questions whose answers already exist in the help center. RAQS lightens that load: it crawls your FAQ page, documentation and knowledge-base articles, or lets you upload them as PDF/Word, then answers the visitor's question in a natural conversation. Because it answers only from content you approved, there is no misinformation risk; if the answer isn't there it honestly says so and sets up a hand-off to a human.

Barge-in and low latency keep the conversation fluid — no getting lost in long menus. Details on the support page: /en/use-cases/customer-support.

Education — a source-grounded voice teaching aide

On education platforms and school sites, RAQS turns course content and institutional info into a voice aide. When a student asks 'what's the summary of this topic?', the answer comes only from the course material you uploaded — no invention, so the risk of teaching something wrong is minimized. PDF, Word, text and your own site can all be sources; because content is chunked and semantically indexed, students can ask in their own words.

For parents and prospective students, enrollment, schedule and campus information is answered by voice. Details on the education page: /en/use-cases/education.

Enterprise & knowledge base — one voice door to scattered docs

Company knowledge is usually scattered: intranet pages, procedure PDFs, HR documents, product manuals. RAQS gathers all of it into a single voice interface. When an employee asks 'how do I file a leave request?', the answer comes from the HR document you uploaded. Thanks to multi-tenant architecture and row-level security (RLS), each organization's data is isolated; origin allowlist and Cloudflare Turnstile block abuse; EU-region Azure hosting keeps KVKK and GDPR in view.

This boosts internal efficiency and gives customer-facing corporate sites a consistent, auditable source of truth. Details on the enterprise page: /en/use-cases/enterprise.

Which one is yours? One step to start

Whether you run e-commerce, support, education or a corporate knowledge base, setup is the same: add your site in the dashboard, crawl the knowledge base or upload files, pick a mascot and persona, and drop one <script> line into your site. Start with a free trial and pay as you go (PAYG usage + a base plan). With managed/hosted cloud you never touch the infrastructure.

<script async src="https://raqs.ai/v1/raqs.js"
  data-raqs="YOUR_SITE_KEY"></script>