A character that lives on your site, not just a plain orb

The mascot pool: from one deer to 30+ characters

The RAQS 3D mascot pool is far more than a single character. The flagship is the deer, RAQS's signature character: its motion is carefully crafted, greeting and guiding visitors with a run-turn-bow flow. Alongside the deer sits 'Spark', a universal character that fits any industry — neutral, energetic and careful not to overshadow your own brand identity.

Beyond those, the pool holds stylized characters and over 30 animals (including polyperfect-style low-poly models and KayKit characters). So an e-commerce store might pick an energetic spark, a veterinary clinic a friendly animal, and a game studio a stylized character. A web site character should match your brand's tone; the whole point of the pool is to find the right face for every brand.

A mascot that uses the DOM as terrain

What makes the RAQS mascot special is that it is not a GIF or video parked in a fixed corner. The mascot reads your page's real DOM elements (headings, buttons, cards, images) like terrain. That lets it actually stand on those elements, run along their edges, jump between them and move toward a target. The mascot engine measures the position and size of elements on the page and builds a surface map the character can walk across.

This mechanic is used directly to guide the visitor. When a visitor says 'show me pricing' or 'how do I add to cart', the mascot runs over to the relevant button or section and draws attention there. So the mascot is not just a visual avatar for the voice assistant — it is the body of the agent actions: RAQS sees the page, decides on the right element, and the mascot physically leads the visitor to it.

One-click mascot selection in the dashboard

You don't write code to choose a mascot. In the dashboard, you open the mascot pool from the site visualizer screen, select the character you like and save; the choice is written to your site's theme setting. On the next load, your visitors see the new mascot. You can switch back to the plain orb just as easily whenever you want.

Mascot files are lazy-loaded to protect performance: the 3D asset is downloaded only when needed and without blocking your main page content. This ensures a heavy 3D scene never drags down your page load speed — the mascot is an enrichment, not a burden.

Why a brand character beats a plain orb

A plain orb is functional and enough for many sites — which is exactly why it is the default. But a brand character does something different: it gives the site a personality and memorability. People connect with a face, not an abstract circle. A well-chosen mascot increases the chance a visitor starts talking to the assistant, because it is inviting, playful and conveys the brand's tone instantly.

The mascot also creates differentiation. Most sites' chat bubbles look identical; a 3D character that runs, jumps and leads visitors as if taking them by the hand is memorable. As a voice assistant avatar, the mascot gives the voice a visual counterpart: a responsive presence the visitor can look at while speaking. Even so, it is entirely optional — if your brand wants a minimal aesthetic, staying on the orb is a first-class choice too.

The mascot is part of the voice assistant

The mascot is not a standalone toy; it is the visible face of the RAQS voice assistant. A visitor taps the mascot and speaks, the browser's Web Speech API catches the wake word, audio streams over the LiveKit realtime layer, Azure Speech turns it into text and back into voice, and the Azure OpenAI brain produces the answer from your own content (RAG). The mascot drives the visual side of that conversation: it waits while listening, comes alive while replying, and runs while guiding.

On the setup side, nothing changes: the same single <script> line powers the experience whether the mascot is on or off. The mascot choice is purely a dashboard setting; you never touch your site's code.

<script async src="https://raqs.ai/v1/raqs.js"
  data-raqs="YOUR_SITE_KEY"></script>