Talk to us — before you make your site talk

How to reach us

All contact flows through one channel: info@raqs.ai. Sales, demos, technical support and partnership requests all land in this inbox, and we route each message to the right team based on its content. There is no live form on this page right now, and the reason is simple: email leaves a durable record on both sides, carries attachments (a screenshot, your site URL, your existing FAQ document) and keeps the reply thread in one place.

When you write, giving us three things lets us reply faster and more precisely: your site address (so we can see where RAQS would live), what you want to do (just question-and-answer, or also actions like showing a product and add-to-cart), and any existing content you have (sitemap, FAQ, product catalog). With these three details our first reply is tailored to your situation rather than a guess.

Request a demo — see it on your own content

The most useful demo is not a generic pitch; it is your own site. When you email info@raqs.ai with your site address, we walk through how RAQS is set up and how it answers from your content. RAQS crawls your site (sitemap + pages; JS-rendered single-page apps are processed with a headless browser), chunks the content, embeds it with Azure, and when a visitor asks aloud it answers only from your content.

During a demo we can show natural voice conversation (tap-to-talk on the orb or a 3D mascot, barge-in, Turkish/English), hybrid retrieval (semantic vector + keyword + RRF fusion), and e-commerce scenarios (price/stock/brand pulled from schema.org JSON-LD so 'is this in stock?' is answered correctly). You also see agent actions: the assistant guiding a visitor to the right product, saying 'show me this', or triggering steps like add-to-cart — with a user-confirmation layer for sensitive operations such as payment or account changes.

No need to wait — start on your own right now

If you'd rather not wait for a demo, you can try RAQS yourself today. Log in to the dashboard, add your site, crawl the knowledge base or upload content (PDF/Word/TXT/MD/CSV, or paste FAQ text directly), and drop the single <script> line onto your page. A free trial lets you start with no credit card; pricing works on a pay-as-you-go basis with a base plan on top.

In practice the flow is: add a site from the dashboard, set allowed domains (origin allowlist), choose the mascot and persona, then start the crawl. Once the crawl finishes the assistant is live, and you review conversations and analytics from the same dashboard. The multi-tenant architecture isolates each customer's data with row-level security (RLS), so your content stays yours alone.

<script async src="https://raqs.ai/v1/raqs.js"
  data-raqs="YOUR_SITE_KEY"></script>

Support and technical questions

If you get stuck during setup or can't make sense of a behavior, write to the same address — info@raqs.ai. To resolve things fastest it helps to send us the relevant site address, the example question you asked, and the answer the assistant gave. RAQS deliberately does not make things up: if the answer isn't in your content it says it doesn't know, so an unexpected 'I don't know' usually means the crawl didn't cover that page or the content wasn't added — and we diagnose that quickly together.

Security and compliance questions are welcome too. RAQS is built on multi-tenant isolation (RLS), an SSRF-guarded crawler, an origin allowlist and Cloudflare Turnstile for anti-abuse; hosting is in Azure's EU region and the design is KVKK- and GDPR-aware. For contracts, data processing or enterprise needs, don't hesitate to ask for details.

Response time and what to expect

We read your message and route it to the right person. Our goal with the first reply is not a generic brochure but an answer specific to what you asked: if you want a demo, how we'll proceed; if you have a technical question, how the mechanism actually works; if you ask about price, the pay-as-you-go plus base plan and free-trial picture.

Rather than an invented commitment, we set an honest expectation: because email is our single channel, the whole history sits in one place and no request gets lost. If you're in a hurry, you can absolutely start from the dashboard while you wait for a reply — most people stand up their first assistant before we even get back to them.