RAQS

Features

Much more than a widget

RAQS is a voice AI assistant you add to any website with one line of code. Visitors tap, speak, and get a spoken answer; RAQS answers from your own content, guides them on the page, and takes actions when needed. Below is every capability — and how it works.

Natural voice conversation

A visitor taps the orb (or a 3D mascot), speaks, and hears an instant spoken reply — no typing. The browser's Web Speech API catches the wake word; audio streams over a low-latency realtime layer (LiveKit); speech-to-text and text-to-speech run on Azure Speech.

Barge-in (talk over the assistant), natural pauses and Turkish/English are standard. The voice, tone and assistant name are set from the dashboard.

Wake word

Listens in-browser; opens a session on trigger.

Low latency

Realtime audio transport + streamed replies.

Multilingual

Turkish + English; configurable voice & persona.

Barge-in

Interrupt the assistant mid-sentence.

Answers from your own content (RAG)

RAQS doesn't make things up: it answers only from your knowledge base. You crawl your site (sitemap + pages; JS-rendered pages are processed with a headless browser), paste text/FAQ, or upload files (PDF/Word/…). Content is chunked, embedded with Azure and stored in pgvector.

At query time a hybrid search runs: semantic (vector) + keyword (exact-term) results fused with RRF, with an irrelevance threshold. On e-commerce, schema.org data on product pages (name/brand/price/stock/category) is extracted too — so 'is X in stock, how much?' is answered correctly.

Site crawl

Sitemap + page crawl; headless render for SPAs.

Files & text

PDF, Word, TXT, MD, CSV or raw FAQ text.

Hybrid retrieval

Vector + keyword + RRF fusion + threshold.

Product data

Price/stock/brand/category from JSON-LD.

Agent actions — not just answers

RAQS 'sees' the page and can act on it: it guides the visitor to the right product/page, shows an item from a list, and triggers actions like add-to-cart. Sensitive operations (payment, account, delete) require user confirmation — a smart safety layer is in place.

Guidance

'Show me this' → the right product/page.

Actions

Add-to-cart and more — integrated with the site.

Confirm shield

User consent for payment/account/delete.

3D mascots — a face for your brand

Instead of the classic orb, pick a 3D character that roams the page: the flagship deer, the universal 'Spark', characters and 30+ animals. The mascot treats the page's real elements as terrain — running, jumping and leading the visitor to a target. Chosen with one click in the dashboard.

Dashboard, analytics & one-line setup

Go live with a single <script> line. From the dashboard you add sites, manage the knowledge base, set allowed domains, choose the mascot/persona and review conversations. The multi-tenant architecture isolates each customer's data (row-level security).

<script async src="https://raqs.ai/v1/raqs.js"
  data-raqs="YOUR_SITE_KEY"></script>

FAQ

How long does setup take?

One script line plus adding your site and crawling the knowledge base — live in minutes.

Will RAQS hallucinate?

No; it answers only from your knowledge base. If the answer isn't there, it says it doesn't know.

Which languages are supported?

Turkish and English; voice, tone and assistant name are configurable.

Is my data safe?

Multi-tenant isolation (RLS), origin allowlist and Azure infrastructure; KVKK/GDPR-aware.

Ready to make your site talk?

Go live in minutes with one line of code — no credit card.

Start free